When it comes to payments, you can sit back and bet with DraftKings, secure in the fact that it is one of the most reliable sportsbooks in the country. DraftKings not only offer a wide selection of secure payment options for both deposits and withdrawals, it also has an excellent payout record - with very few wagers contested.
The online sportsbook is also trusted by all the major banks, and secure payment systems, thanks in large part to their years of experience with DFS.
The online sportsbook generally offers odds at just above market average. The fact that they are constantly competing for top spot, along with FanDuel, in the sports betting industry means that they will also offer highly competitive odds.
We find that they offer the best odds for the major events, such as the SuperBowl.
Transparent Company Structure
There is nothing shady about this company. DraftKings was originally founded in 2012 and is still run by its three founders Jason Robins, Paul Liberman and Matt Kalish. They employ roughly 1,000 employees and are a publicly listed company.
Good Customer Service
DraftKings’ customer service is available 24/7. They do not offer a live chat, but an quick and reliable online messaging service. You can also e-mail them at firstname.lastname@example.org and they should get back to you in less than an hour.
We find their customer service staff reliable, friendly and efficient. We also find that the level of service is better than their Daily Fantasy Sports customer service.
Misleading Welcome Bonus
DraftKings is, in general, a very safe and reliable sportsbook. They won’t run off with your money, or refuse to payout. However, we do find that their welcome bonus is slightly misleading and therefore they lose a trust point.
Firstly, the bonus amount you receive in site credits is equal to 20% of your original deposit, so to qualify for a $1,000 bonus you will need to deposit $5,000; an incredibly high sum, especially considering you are new to the sportsbook.
You will then receive $1 of these funds for every $25 you wager with DraftKings. So, to receive the full $1,000 in bonuses, you need to wager $25,000 and win those bets (with-300 odds or longer).
This is a lot of money and does not reflect the enticing up to $1,000 that is advertised. Sure, it says ‘up to’ but to even get near to that amount you need to wager and win a whole load of money. We would rather they lowered the amount and were more realistic with the offer.